Data Protection

Fbaja Privacy Policy – Your data is safe with us

When you play on Fbaja, protecting your personal information is our top priority. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
Privacy Policy at a Glance
Data StorageOnly essential data, stored on encrypted servers
Data SharingNever Sold to Third Parties
Your RightsUpdate or delete your data at any time
Use of CookiesLimited cookies are used to improve service quality
ContactFor any privacy-related concerns, contact our support team directly

What Sets Fbaja's Privacy Policy Apart

We don't just talk — we protect your data through technology and policy

SSL Encryption

All data transfers on Fbaja are secured with 256-bit SSL encryption, so your information cannot be intercepted by anyone.

No Data Sales

We never sell your personal information to third parties. Your data is used solely to improve our services.

Your Controls

You can view, correct, or request deletion of your data at any time. That is your right.

Secure Servers

Your data is stored on servers built to international security standards, with regular security audits conducted.

Limited Access

Only authorized personnel can access your data. Every access is logged and monitored.

Zero Spam Communication

You will not receive any marketing emails or messages unless you choose to. You can unsubscribe at any time.

Our Commitment

Fbaja believes privacy is a fundamental right. We collect only the information we need and store it with the highest level of security. Read this policy to understand exactly what happens with your data.

1Introduction & Scope

This Privacy Policy Fbaja's website (https://fbaja.biz) and mobile application. Fbaja is an internationally licensed online gaming platform that upholds the highest international standards in protecting users' personal data.

Our Privacy Policy is prepared in accordance with GDPR (General Data Protection Regulation) and relevant international data protection standards. By using Fbaja, you consent to this Privacy Policy.

This policy is written in English for our Bangladeshi users to understand clearly. If you have any questions, our support team is ready to help.

Who Is Covered by This Policy?
  • All visitors to the Fbaja website
  • Registered Account Holders
  • Fbaja App Downloads & Users
  • Users Who Contact Customer Support

2What Information We Collect

Fbaja only collects information that is necessary to provide our services. We do not collect anything beyond that.

Information Provided Directly

Data Type When It's Collected Why It's Needed
Name & Date of Birth At Registration Identity & Age Verification
Phone Number & Email At Registration Contact & Security
National ID / Passport During KYC Verification Identity Confirmation
Payment Information At the Time of Transaction Processing Financial Transactions
Address When Necessary Proof of Address

Automatically Collected Information

When you use Fbaja, the following information may be collected automatically:

  • IP Address & Device Information: For security and fraud prevention.
  • Browsing Data: Used to improve service quality.
  • Login & Activity History: Retained to keep your account secure.
  • Transaction History: To meet legal obligations.
Important

Fbaja never stores your password in plain text. All passwords are secured using industry-standard hashing methods.

3Purpose of Data Use

Fbaja uses your data only for specific, legitimate purposes. Full details are outlined below:

Primary Purpose

  • Account Management: To manage registration, login, and account security.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC Verification: To verify age and identity, as required by law.
  • Customer Support: To handle your questions and complaints.

Secondary Purpose

  • Service Improvement: To enhance the user experience.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Marketing (With Consent): To send you promotions and offers, with your consent.
  • Legal Compliance: To meet regulatory compliance requirements.
Your Consent Is Required

Fbaja always seeks your consent before sending marketing communications. You can opt out of marketing emails at any time through your settings.

4Data Sharing & Disclosure

Fbaja never sells your data. However, information may be shared in certain specific situations:

When Your Data May Be Shared

  • Payment Processors: To process transactions with Mobile Pay, Nagad, Rocket, or your bank. Only the minimum required information is shared.
  • Identity Verification Service: With licensed verification agencies for the KYC process.
  • Legal Obligations: Under a valid order from a court or government authority.
  • Licensing Authority: For gaming license regulatory audits.

When Your Data Will Not Be Shared

  • With advertisers or marketing companies.
  • With competing gaming platforms.
  • Unknown third parties.
  • For any purpose without your explicit consent.
International Data Transfers

Your data may occasionally be stored on servers in other countries. In such cases, the relevant data protection laws and international standards of those countries are observed.

5Cookie Policy

Fbaja uses cookies to keep the website and app running smoothly. Cookies are small text files stored in your browser that help us improve our services.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences such as language and settings.
  • Analytics Cookies: Helps us understand which features are used most.
Cookie Controls

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the site's functionality.

6Data Retention Period

Fbaja does not retain any data beyond what is necessary. Each category of data has its own defined retention period:

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligations
Transaction History 7 years Financial Regulatory Guidelines
KYC Documents 5 Years Anti-Money Laundering Regulations
Customer Support Conversations 2 Years Service Quality Review
Marketing Profile Until consent is withdrawn Personalized Experience

Once the retention period expires, Fbaja securely and permanently deletes or anonymizes your data.

7Your Rights

Under data protection law, you have the following rights. Fbaja fully respects and upholds each of them:

1
Right to Access

You can find out exactly what information we hold about you.

2
Right to Rectification

You can update any incorrect or outdated information.

3
Right to Erasure

You may request deletion of your data under certain conditions.

4
Right to Restrict Processing

You can restrict data processing under certain circumstances.

5
Data Portability

You can export your data in a standard, portable format.

6
Right to Object

You can object to marketing or profiling at any time.

How to exercise your rights

Email us at support@fbaja.biz or reach out via live chat. We'll get back to you within 30 days.

8Protection of Minors

Fbaja firmly believes that no one under the age of 18 should use any gaming platform. We do not knowingly collect data from minors.

  • Age is verified at the time of registration.
  • Any account identified as belonging to someone under 18 is suspended immediately.
  • Any data belonging to a minor is deleted immediately.
  • If parents have any concerns, they can report them to support@fbaja.biz.

9Changes to the Privacy Policy

Fbaja reserves the right to update this Privacy Policy as needed. For significant changes:

  • A dedicated notice will be posted on the website.
  • You will be notified at your registered email address.
  • The date of any change will be noted on this page.

Continuing to use Fbaja after any changes take effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay up to date.

10Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

Contact Channels

  • Email: support@fbaja.biz
  • Live Chat: Available 24/7 via website or app
  • Language: Support available in both Bengali and English

We aim to resolve all privacy-related requests within 30 days. For urgent matters, reaching out via live chat will get you a faster response.

Our Commitment

Fbaja respects your privacy. We will never sell, share, or misuse your personal information. This is not just a policy — it is our core commitment.

Your Privacy Questions Answered

Never. Fbaja does not sell your personal data to any third party. Information may only be shared for payment processing or legal requirements, and even then, only in a limited and secure manner.

Fbaja protects your data using 256-bit SSL encryption, secure servers, and regular security audits. We comply with international data protection standards.

Yes, under certain conditions you can request that your data be deleted. However, some information may need to be retained for a legally required period. Contact support for more details.

Yes, you can opt out of marketing emails or notifications at any time from your account settings. Once unsubscribed, you will only receive essential account-related messages.

For significant changes, a notice will be posted on the website and sent to your registered email. You can always check the "Last Updated" date at the top of this page to stay informed.

Your data is secure — get started with peace of mind

Your privacy is fully protected at Fbaja. Register today and experience betting on a platform you can trust.

SSL Secured
Your Data Is Never Sold
Bengali Support 24/7
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